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----"About IKM Group" ---- ........LIM ZHEN HWEE..... ........SEE KENG KIAT..... ........THAI RUI QI..... .....GOH WENG LOON.....

Lecturer 10 Knowledge Management Systems

After knowledge management class, this first question is what is knowledge management system ?knowledge management system is has a relationships between elements, it contain a boundary together with and input and output.



                                                        SYSTEM CHARACTERISTICS



Knowledge Management System (KMS)


¢KMS facilitate: knowledge interactions,  distribution, retrieval and retention

¢Influence users’ acceptance of the knowledge management philosophy

                                                           The structure of knowledge systems



Knowledge System Technologie
A range of supporting technologies in four areas of activity:

                                              —Business process management




                                                           —Content management:


                                                      Web content management:


                                                 —Knowledge applications management:






DECISION SUPPORT SYSTEMS




PETRI NET FOR UNIVERSITY APPLICATION
-Circles indicate places or states within process
-Rectangles indicate activities between states
-Arrows indicate direction of workflow

  •        DSS APPLICATIONS-                                Supply chain management to determine implications for purchasing and distribution depending on customer analysis and segmentation

  •      GROUP DECISION SUPPORT SYSTEMS-Interactive system to facilitate solution of unstructured problems working in a group

  •      EXECUTIVE SUPPORT SYSTEMS-           Help senior managers with unstructured problems

  •      PERFORMANCE SUPPORT SYSTEMS-   Assist groups or individuals to perform certain tasks

  •      WORKFLOW MANAGEMENT SYSTEMS-Allows documents and other forms of knowledge to be routed among individuals and applications according to predefined processes



KMS Development Stages:

1.Justify the need for a system
2.Identify the system requirements
3.Clarify the system specifications
4.Evaluate potential systems
5.Select the best option / components
6.Implement the system
7.Evaluate the system adoption and acceptance


Regards as thai rui qi 




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