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----"About IKM Group" ---- ........LIM ZHEN HWEE..... ........SEE KENG KIAT..... ........THAI RUI QI..... .....GOH WENG LOON.....

Lecturer 10 Knowledge Management Systems

09:09 | Labels:

After knowledge management class, this first question is what is knowledge management system ?knowledge management system is has a relationships between elements, it contain a boundary together with and input and output.



                                                        SYSTEM CHARACTERISTICS


Knowledge Management System (KMS)

¢KMS facilitate:— knowledge interactions,  distribution, retrieval and retention

¢Influence users’ acceptance of the knowledge management philosophy

                                                           The structure of knowledge systems



Knowledge System Technologie
A range of supporting technologies in four areas of activity:

                                              —Business process management




                                                           —Content management:


                                                      Web content management:


                                                 —Knowledge applications management:


DECISION SUPPORT SYSTEMS




PETRI NET FOR UNIVERSITY APPLICATION
-Circles indicate places or states within process
-Rectangles indicate activities between states
-Arrows indicate direction of workflow

  •        DSS APPLICATIONS-                                Supply chain management to determine implications for purchasing and distribution depending on customer analysis and segmentation

  •      GROUP DECISION SUPPORT SYSTEMS-Interactive system to facilitate solution of unstructured problems working in a group

  •      EXECUTIVE SUPPORT SYSTEMS-           Help senior managers with unstructured problems

  •      PERFORMANCE SUPPORT SYSTEMS-   Assist groups or individuals to perform certain tasks

  •      WORKFLOW MANAGEMENT SYSTEMS-Allows documents and other forms of knowledge to be routed among individuals and applications according to predefined processes



KMS Development Stages:

1.Justify the need for a system
2.Identify the system requirements
3.Clarify the system specifications
4.Evaluate potential systems
5.Select the best option / components
6.Implement the system
7.Evaluate the system adoption and acceptance


Regards as thai rui qi 




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Lecturer 8,9 The Learning Organization& knowledge management tools

09:08 | Labels: ,


In today class, we had cover 2 chapter ,witch is Lecturer 8,9 The Learning Organization& knowledge management tools. The first question of today is what is k workers? k workers is the person using their own knowledge and apply to the situation.

Lecturer 8 The Learning Organization
in our life, we learn new things in everyday, everyone learn new thing in different matter ,so what is your INDIVIDUAL learning style ?

Learning in a Knowledge Environment
Training: learning processes guided by an expert

Learning: changes in skills, knowledge and abilities which influence how people think and operate in the future

Development: ongoing process of growth and change which occurs as new influences are encountered

Competencies: areas of knowledge and skills which contribute to job-related behaviours
Capabilities: the range of skills and competencies which enable the individual to meet the challenges associated with performing complex work roles


Learning Approaches
-Organisational Knowledge
-organisational
-individual

 organisation knoledge













Lecturer 9 knowledge management tools
                                             DIFFERENT FORMS OF KNOWLEDGE
•Knowledge comes in a variety of forms – need to organise this knowledge




ORGANISING KNOWLEDGE:
ONTOLOGY & TAXONOMY
•Ontology and taxonomy often used interchangeably
•Ontology – an overall conceptualisation
•Taxonomy – a scientifically based scheme of classification





Regards as thai rui qi 



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Lecturer 7 Knowledge Management Organizational Culture

09:07 | Labels:


In today lecturer class, we study the knowledge management in organizational culture, in the organizational culture, everyone try to shared assumptions,beliefs, and values between each others. This is a good example miss show us at the class room to show the different culture in the one company.





TYPOLOGY OF CULTURES
There are 4 types of cultures which are:
#Communal Culture (High, High)
#Networked Culture (Low, High)
#Mercenary Culture (High, Low)
#Fragmented Culture (Low, Low)


Sociability - measure for friendliness - high sociability - people orientation, team orientation and process focus
Solidarity - measure for task orientation - high solidarity - people work well together toward common goals despite personal conflicts


-Communal Culture (Hsoc, Hsol)
—Task Driven
—Leaders are inspirational and charismatic
—Leaders may exhibit too much influence, members may not be vocal
-Networked Culture (Hsoc, Lsol)
—Members are treated as friends and family
—Wiling to help and share information
—People may be reluctant to criticize poor performance
-Mercenary Culture (Lsoc, Hsol)
—Focus on strict goals
—Little room for political cliques
—Poor performance not tolerated
-Fragmented Culture (Lsoc, Lsol)
—Sense of belonging and identification with organization is weak
—Commitment is to individual members
—Potential lack of cooperation


knowledge culture enablers conduct 4 factors which are:
- Core values









- Structural support









- Enacted values







- Interaction with colleagues








Additional, to perform a effective knowledge cultures, these are several type :


regards as thai rui qi 

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Lecturer 6 Knowledge Acquisition & Application

09:06 | Labels:



In today lecturer, we learn about the Knowledge Acquisition (reuse) and Knowledge Application. Based on understanding we can know that knowledge acquisition is the 
Knowledge Application: Individual Level

 Only creation amount knowledge require for the new or unfamiliar job, workers have to reuse their own knowledge in every job. Knowledge Application is apply the knowledge of the knowledge acquisition, for example:
    • Personalization and Profiling
    • Cognitive Styles and Myer-Briggs Type Indicator (MBTI)
    • Bloom Taxonomy of Learning Objectives



                                Meyers Briggs Personality 16 Type Indicator

Four Dimensions of Personality Type 
    • Interest: How we interact with the world and where we direct our energy (Extraversion-Introversion)
    • Perception: The kind of information we naturally notice (sensing-intuition)
    • Judgment: How we make decisions (thinking-feeling) 
    • Environment: Whether we prefer to live in a more structured way or a more spontaneous way (judgment-perception)

                                               Bloom Taxonomy of Learning Objectives 
Bloom's Taxanomy mostly used for describes progressively complex levels of learning achievement.

It's divided knowledge into heirarchical scheme that distinguishes between:

- Psychomotor
- Affective
- Cognitive


Knowledge Applation:Organization Level
In the organization level there are small organization and large organization, small organizations focus on knowledge acquisition, large organizations, in contrast, have difficulty finding and reusing knowledge.

 Includes:
—-creating document repositories
—-recording meetings, conversations, and email exchanges
—-organizing discussions in document databases
—-document management systems
—-directories of personnel identifying areas of expertise

Reuse Situations:
1.Shared work producers -produce knowledge they later reuse- usually consist of teams or workgroups that have collaborated together
2.Shared work practitioners- who reuse each others’ knowledge contributions ; members of the same community of practice
3.Expertise-seeking novices
4.Secondary knowledge miners- analysts who attempt to extract interesting and hopefully meaningful patterns by studying knowledge repository use.

At the last class, miss also teaching use to apply all the Knowledge Acquisition (reuse) and Knowledge Application. After class, I think that I need to apply the Knowledge application refers to the actual use of knowledge that has been captured or created and put into the KM cycle.
regards thai rui qi 

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Lecturer 5 Knowledge Sharing & Communities of Practice (CoP)

09:04 | Labels:

At the previous chapter we learn about the captured and codified the knowledge, in the logical way, after we already captured and codified the knowledge, it need to be shared and disseminated throughout the organization.


Beside, we can knowing that community can be different shape in two type is multiple communities and community of practice.

                                                                Multiple Communities



Community of Practice




In our daily life, we will talk to people, family, boss,or friend , the reason we talk and be understand in
sharing & communities of Practice

Regards as thai rui qi 

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